BOPS:
Back Office Planning System

A new operating system for planning

An intuitive, data driven service for planners who want modern technology that makes their job easier. Designed by planners and owned by councils, BOPS reduces processing time for planning applications by 30%, with upgrades as standard and no hidden costs.

Let’s transform planning together

  • Evolving

    BOPS is constantly improving based on what planners need. When you adopt BOPS, you're investing in the future of planning.

  • Light bulb

    Modern

    Integrated, public facing communication, intuitive validation and document management and an open API.

  • Faster

    A data-driven workflow that brings planners the information they need, when they need it, freeing up time to deliver a great service for customers.

  • Open

    Created through Open Digital Planning, giving councils control over their own data for better public infrastructure.

Get early access

We’re working with innovator councils to design and test BOPS. Be one of the first to experience BOPS by joining our pilot scheme.

We’ll support your team to get setup and get familiar with a better way of working. You can choose whether to test the full product or our pre-application service only. We’ll work with you and your internal teams to get adoption-ready, with dedicated support for data migration.

Who we work with

The BOPS difference

  • A full planning service

    BOPS handles all application types from pre-application through submission to publication, with integrated enforcement and appeals.

  • The best tools for every job

    We partner with the best suppliers for a modern planning service, giving you access to specialist, interoperable solutions for building control, land charges, trees, S106 and beyond.

  • Receives applications from multiple sources

  • Integrated, public facing communications platform

  • Intuitive document handling, AI validation and automated constraints data

  • Cloud-hosted, SaaS model requires no installation

  • Instant, automated publishing through the Digital Planning Register

  • Open API and standardised data for quick integration

  • Transparent pricing with no hidden costs

  • Developer-led support and automated upgrades

What our customers say

  • "Unboxed have done really impressive work fostering an environment on this project where councils work together effectively to make an innovative product framed around their exact needs."

    Product Owner | Lambeth Council

  • “Honestly, I can’t stress enough how proud we [MHCLG] are of this project. This [BoPS] project has been really exemplary on how to work.”

    Digital Collaboration Manager | MHCLG Local Digital Collaboration Unit

  • “This would save a lot of time and work in repeating the same tasks as we currently do now. It’s nice, neat, and clear. I hope this [goes] live tomorrow.”

    Planning officer

  • “A case officer should be making assessments… Not doing administrative work that can be solved by the right system.”

    Planning officer

  • "With clear and intuitive validation and assessment processes and an embedded applicant notification system, LPAs can expect to make quicker, more efficient decisions and applicants will have an improved customer experience”

    Product Owner | Southwark Council

  • "Working with the Unboxed team has been a collaborative and insightful experience. They took the time to deeply understand our needs and processes, challenged legacy ways of working, and brought a refreshing openness to problem-solving."

    Planning Manager | Medway Council

Fancy a conversation?
Get in touch

Use the contact form to set up an informal chat or book a demo for your team.